TCPA Compliant SMS Marketing for Restaurants (2026)
Why TCPA matters
The Telephone Consumer Protection Act regulates how US businesses can send marketing SMS. Violations are $500, $1,500 per message. For a restaurant blasting a 5,000 customer list, one mistake can be career ending.
The four essentials
1. **Express written consent**, a clear opt in tied to the phone number. 2. **Double opt in**, confirm the number actually belongs to that person. 3. **STOP / HELP auto replies**, required by carriers, not just the law. 4. **Consent audit trail**, when, where, what they agreed to.
The 2026 carrier landscape
US carriers (and their A2P 10DLC registry) now reject unregistered campaigns outright. You need a brand registration, a campaign type, and a documented consent flow before a single message goes out.
How Syntra AI handles it
- Branded opt in pages with double opt in built in.
- A2P 10DLC registration done for you on Starter and above.
- STOP / HELP auto replies enforced platform side.
- Per customer consent record, exportable.
You stay focused on the food. We stay focused on keeping you out of court.
See compliance features or book a demo with questions.